Terms of Service

Last updated: November 14, 2025

Welcome to ToFreight. These Terms of Service ("Terms") govern your access to and use of our shipping platform, services, and website (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not access or use the Service.

1. Acceptance of Terms

By creating an account or using our Service, you represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction
  • You have the legal capacity to enter into these Terms
  • All information you provide is accurate and complete
  • You will comply with all applicable laws and regulations

2. Account Registration

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

3. Use of Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems
  • Use the Service for fraudulent purposes
  • Ship prohibited or restricted items

4. Shipping Services

Our Service facilitates shipping through third-party carriers. We do not directly provide shipping services. You acknowledge that:

  • Shipping times are estimates and not guaranteed
  • Additional carrier terms and conditions may apply
  • You are responsible for proper packaging and labeling
  • Insurance is recommended for valuable items
  • Customs and duties may apply for international shipments

5. Fees and Payment

You agree to pay all fees associated with your use of the Service. All payments are non-refundable except as required by law or as explicitly stated in these Terms. We reserve the right to change our pricing at any time with notice.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ToFreight and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, ToFreight shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service, including but not limited to lost shipments, delayed deliveries, or damaged goods.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@tofreight.com
Phone: +44 7925 680026
Address: 123 Shipping Street, Suite 100, San Francisco, CA 94102

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