Privacy Policy

At ToFreight, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shipping platform and services.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

Personal Information

We collect information that identifies you as an individual:

• Name and contact information
• Email address and phone number
• Billing and shipping addresses
• Payment information
• Account credentials

Shipment Information

• Sender and recipient details
• Package contents and dimensions
• Tracking information
• Delivery preferences

Automatically Collected Information

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Process and fulfill shipping orders
• Communicate with you about your shipments
• Send transactional emails and notifications
• Process payments and prevent fraud
• Improve and personalize our Service
• Analyze usage and optimize performance
• Comply with legal obligations
• Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We may share your information with:

• Shipping carriers: To facilitate package delivery
• Payment processors: To process transactions
• Service providers: Who assist in operating our platform
• Business partners: With your explicit consent
• Legal authorities: When required by law

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing activities

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service. You can control cookies through your browser settings. For more information, see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will delete or anonymize your information when it is no longer needed.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: